Technology@Wooster

In conjunction with our initiative to enhance our help desk operation, User Services has adopted a proactive lab maintenance program. Student technicians now visit each of the 28 campus lab spaces on a weekly basis. During these visits the technicians clean all keyboards and displays, run routine maintenance programs on the lab computers, and check for a variety of technical problems. Any problems uncovered are reported back to the help desk for resolution. We hope that these efforts will uncover problems before they impact instruction and other activities in the labs. If you experience problems in one of our lab spaces, please report it to the help desk at 330 287-3000, extension HELP (4357).