Notice: IT Service Outage.

14 05 2007

On Wednesday May 16th electric service to the campus will be shut off at 5:30PM with service returning approximately 9:30PM. To allow for an orderly shutdown IT will begin taking services offline at 4:15PM. Services will be brought down in the following order at the approximate times listed:

· 4:15PM Legacy System – Reflection, and Insight

· 4:30PM ERP System – Datatel Client, Scotweb, Safari, FRX, ProSystem FX, QuickBooks, TMA, ADP and Wintegrate.

· 4:40PM Email System – GroupWise Client, Scotmail, Alumni Mail and POP and IMAP accounts.

· 4:50PM POS and Access Servers – Best, CBord, FoodPro, Booklog, and Odyssey

· 5:00PM File Servers – Facultyserv, Staffserv, Studentserv, COWVideoserv, and COWServer

· 5:10PM Single purpose servers – MaxTix, Woodle, Blogs, MDID, WIKI’s, podcast, Pharos printing, RADIUS, WebServer, Pages Server, BlackBerry Server, FileMaker Pro, Key server, DNS, VPN, DHCP servers.

· 5:10PM Internet Access

After electrical service is restored, IT staff will be onsite to restore IT services. Services will return in the reverse order they were brought down.

IT recommends that all users logout of all applications and shut down all desktop computers, printers, fax machines and copy machines Wednesday as close to 4:30PM as possible to avoid issues related to improper shutdown.

This service outage will not affect phone or voicemail service.

Vince DiScipio
Director Networks, Telecommunications and Systems



Telephone Outage Slated for May 15

13 05 2007

Telephone service will be unavailable in the following buildings between the hours of 7:00 a.m. and 5:00 p.m. on Tuesday, May 15:

Kennedy Apartments
Reed House
Iceman House
Bryan House
Overholt House

This outage is the result of operations being undertaken in preparation for the construction of Gault Manor. We apologize for any inconvenience this service interruption may cause.



Colleague Down Time Scheduled

3 05 2007

Colleague will be unavailable between 7:00 a.m. and 6:00 p.m. on Sunday, May 6; and between 5:15 p.m. and 9:30 p.m. on Monday, May 7 and Wednesday, May 9. (ScotWeb will also be unavailable.) During these periods IT will be working to copy large amounts of data from the legacy administrative software system to Colleague. We will also be taking important steps to prepare our systems for the new alumni/development application slated to go live on July 1. We apologize for any inconvenience this may cause.